πŸŽ™οΈ Decoding Difficult Conversations with Sheila Heen – The Knowledge project

Listen at http://theknowledgeproject.libsyn.com/decoding-difficult-conversations

Podcast blog at https://fs.blog/sheila-heen/

Notes

  • Kids are amazing negotiators because they are giving immense attention to what works where as adults don’t really pay attention to stuff . Kids are always evolving and learning whereas adults are comparatively stable.
  • Kids on asking to download new iPad app: ask them what is it ,why do u need it, how’s it gonna help me (as a parent)? This will allow them to rationalise their actions.
  • One of the most common social dynamics is mirroring (reciprocity) Β : if you attack me I’ll attack you .. so if u listen to somebody .. the person will in turn listen to you as well.
  • Try to train yourself to lean in more to listen and resolve a conflict when there is one and your body tells you to shut people off.Β 
  • Be purposive and not reactive. Ask what is the purpose of your actions not the reason.
Advertisement

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s